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hd210 video problems



I just got the hd210 for a client, we have tried ever format possible, mpeg,m2t, quicktime, movie clip
if i take your demo the only thing i can make work is the ts file.
what to do
what kind of exact video file do we need

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    RokuLyndon


    First thing to do is update the unit to the latest firmware on the web.



    The unit will play mpeg2 program or transport streams. Mpeg1 system streams. And, h.264 transport streams.



    It does not play quicktime or .mp4 files.



    The extensions the brightsign recognizes are .ts, .mpg, and .vob. If you had an mpeg file with a .mpeg extension, it wouldn't play.



    If you haven't already done so, please download and install BrightAuthor, if you have a PC.



    If you have a file that you think should work, but isn't, please email <!-- e --><a href="mailto:support@brightsign.biz">support@brightsign.biz</a><!-- e -->, and I'll send ftp directions to upload it and I can take a look at it.
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