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NTSC output is 719x480 instead of 720x480

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briancoombs
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HD210 with the latest release firmware This creates issue with downstream devices. Any fixes?
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4 comments

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    RokuLyndon


    Is this a new issue with the release? Which release are you referring to? How did you test the output?
  • 0
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    briancoombs


    i dont know if this a new issue . we are dealing with this device the first time.
    It is running the release version 3.2.67 firmware on it. HD210
    we were having issues with hdmi to sdi converters downstream and we hooked up the hdmi out to a hp monitor HP 2159m and the status shows the resolution.
  • 0
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    RokuLyndon


    I can send you different firmware to try but I've never heard this problem reported before. Can you test with a different monitor? Please send me an email at <!-- e --><a href="mailto:support@brightsign.biz">support@brightsign.biz</a><!-- e -->, and I'll send you a link.
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    briancoombs


    we tried a couple of different monitors
    another one from LG and a couple from sony.
    All shows 719x480
    I will send an email to your support
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