ELO 32" IntelliTouch Plus E994558
According to this press release: http://www.elotouch.com/AboutElo/PressReleases/US/110201.pdf These monitors use a newer technology. Your touchscreen Technote says: "Elo Touch - We support all Elo touch technologies except for APR – Acoustic Pulse Recognition. This particular technology requires a lot of processing on the client devices connected to it, more so that the current BrightSign can provide. Intellitouch is the most commonly used technology. Luvox, NEC, Planar, HP, and Sanyo use Elo." It does not specifically preclude "IntelliTouch Plus", however, I have ordered and received 2 of these monitors, and they do not appear to work with the brightsign HD810 units that I have. Are you guys aware of this "new" touch screen? If so, am I correct to assume that they are not compatible or is the mistake on my end? Thanks in advance, Dylan