New post
0

Playing video from external hard drive

Avatar
amitbauml
None
Follow


Hi, I have a full length movie at full HD resolution, and because the file size is over 20GB, I would like to play it from external hard drive. I'm using BrightSign HD810 & a WD my passport 320GB connected via powered USB Hub (for not drawing power from the BrightSign unit) I used the BrightAuthor for making a full screen presentation (same as what I do for playing video from a SD card) and had all files on the mean root of the hard drive. Then connecting the hard drive to the unit and powered it. After a while, that nothing was happening, the Err. Red Light on unit came on. I tried to do the same with a working presentation I have (one that I played from a SD card) and the same happened. The only way I could play video from the external hard drive on the brightSign unit was with no presentation. Because I would like to schedule it, I need to play it using presentation. It would be really nice to have an Instruction for using external hard drive with BrightSign units. Thanks,
Date Votes

4 comments

  • 0
    Avatar
    RokuLyndon


    The problem is we don't support writing to ntfs, and the brightauthor project attempts to copy a file at a startup. Please download brightauthor 2.2, and use the custom autorun linked below. This autorun script doesn't try to do the copy. You'll need firmware 3.3.x to use brightauthor 2.2.

    This brightauthor 2.2. custom autorun will allow you to publish and use a project on an ntfs formatted drive.
  • 0
    Avatar
    amitbauml



    Thanks,

    I installed BrighAuthor 2.2 and when I try to browse to the folder with the video file I get this Err box.

    Do you have any idea what is the problem? I'm working with WIN 7 professional on HP workstation.


    Description:
     Stopped working

    Problem signature:
     Problem Event Name: APPCRASH
     Application Name: BrightAuthor.exe
     Application Version: 2.2.0.37
     Application Timestamp: 4d91e628
     Fault Module Name: ASAudio.ax
     Fault Module Version: 1.3.1.98
     Fault Module Timestamp: 48119577
     Exception Code: c0000005
     Exception Offset: 00010419
     OS Version: 6.1.7600.2.0.0.256.48
     Locale ID: 1037

    Read our privacy statement online:
    "http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
     C:\Windows\system32\en-US\erofflps.txt

  • 0
    Avatar
    RokuLyndon


    Can you please download brightauthor 2.2, and if the problem occrs again, please send me the eventlog file from your system.

    The eventlog.txt can be found in the following locations. You may need to set your computer to show hidden files and folders to find this folder.

    Windows Vista

    C:\Users\lyndon\AppData\Local\BrightSign\BrightAuthor\2.0.0.42

    Windows XP

    C:\Documents and Settings\lyndon\Local Settings\Application Data\BrightSign\BrightAuthor\2.0.0.42

    Windows 7

    C:\Users\Lyndon\AppData\Local\BrightSign\BrightAuthor\2.2.0.37
  • 0
    Avatar
    amitbauml


    So i did,

    Thanks,

    Amit

    Start BrightAuthor version 2.2.0.37 at 05/04/2011 20:13:36
    Current Culture is he-IL
    Current UI Culture is en-US
    zoneTemplatePath is C:\Program Files (x86)\BrightSign\BrightAuthor\templates/ZoneTemplates.xml
    BrightAuthor.xaml.cs - invoke InitializeUserPreferences()
    Local time zone display name is (UTC+02:00) Jerusalem
    BrightAuthor.xaml.cs - return from InitializeUserPreferences()
    BrightAuthor.xaml.cs - invoke InitializeComponent()
    BrightAuthor.xaml.cs - return from InitializeComponent()
    BrightAuthor.xaml.cs - return from InitializeComponent(), invoke RestoreSettings()
    BrightAuthor.xaml.cs - enter RestoreSettings()
    BrightAuthor.xaml.cs - invoke ThumbMgr.Initialize()
    BrightAuthor.xaml.cs - invoke ThumbMgr.ReadFromDisk()
    ThumbMgr.cs - enter ReadFromDisk()
    ThumbMgr.cs - LocalUserAppDataPath = C:\Users\amitba\AppData\Local\BrightSign\BrightAuthor\2.2.0.37
    ThumbMgr.cs::ReadFromDisk - thumbDataPath = C:\Users\amitba\AppData\Local\BrightSign\BrightAuthor\2.2.0.37\BAThumbs.db
    ThumbMgr.cs::ReadFromDisk -  read thumb stream
    ThumbMgr.cs::ReadFromDisk -  read through thumbs
    ThumbMgr.cs::ReadFromDisk -  remove thumbs
    ThumbMgr.cs::ReadFromDisk -  return
    BrightAuthor.xaml.cs - return from RestoreSettings(), create ContentEditor
    BrightAuthor.xaml.cs - created ContentEditor, invoke InitializeRSSList()
    BrightAuthor.xaml.cs - return from InitializeRSSList(), invoke InitializeClockList()
    BrightAuthor.xaml.cs - return from InitializeClockList(), invoke InitializeOtherList()
    BrightAuthor.xaml.cs - return from InitializeOtherList(), invoke DynamicPlaylistEditor.Initialize()
    BrightAuthor.xaml.cs - return from DynamicPlaylistEditor.Initialize(), invoke publisher.DisplayFWVersions()
    BrightAuthor.xaml.cs - return from publisher.DisplayFWVersions(), invoke new NetworkPresentationScheduler()
    BrightAuthor.xaml.cs - return from new NetworkPresentationScheduler(), invoke new LocalStoragePresentationScheduler()
    BrightAuthor.xaml.cs - InitializeToolTips
    BrightAuthor.xaml.cs - return
    GenerateThumb with path = C:\Users\amitba\Desktop\BrightAuthor crash.jpg, available RAM is 4483Mb
    GenerateThumb with path = C:\Users\amitba\Desktop\BrightAuthor crash.jpg, available RAM is 4483Mb
    GenerateThumb with path = C:\Users\amitba\Desktop\IMG_0858.JPG, available RAM is 4483Mb
    GenerateThumb with path = C:\Users\amitba\Desktop\IMG_0858.JPG, available RAM is 4483Mb
    GenerateVideoThumb - C:\Users\amitba\Desktop\amit\Title 1.mpg
    GenerateThumb with path = C:\Users\amitba\Desktop\amit\Title 1.mpg, available RAM is 4555Mb
Please sign in to leave a comment.