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Problems with files in a simple network



Hello I have installed one monitor with one HD210 player. With Brightauthor V2.2.0.37 I have configured the file to read the files from an inner web server made with IIS. I show you how it's the structure: http://flic.kr/p/9AqnFp As you can see the I can connect to web server with internet explorer without problem, but, even I have configured the HD210 flash card to connect to the same folder, I get an error 404 and I can not update the player I put the log file: BrightSignLogVersion 1 SerialNumber 70F987000590 Account ACCOUNT Group Simple Networking Timezone EST LogCreationTime 1999/12/31 19:00:06.092 IPAddress 10.132.190.130 FWVersion 3.3.78 ScriptVersion 3.4.0.5 CustomScriptVersion Model HD210 L=d T=1999/12/31 19:00:06.215 I=1000 D=3.3.78 3.4.0.5 L=d T=1999/12/31 19:01:00.949 I=1015 D=http://10.132.190.6/PresEnCurso_Oficinas/current-sync.xml L=d T=1999/12/31 19:01:00.997 I=1001 D=YES L=d T=1999/12/31 19:01:01.003 I=1002 D= L=d T=1999/12/31 19:01:01.059 I=1016 D=presentacion carmen.ts 0 L=d T=1999/12/31 19:01:01.109 I=1010 D=presentacion carmen.ts The requested URL returned error: 404 L=d T=1999/12/31 19:01:01.125 I=1016 D=Banner_One.jpg 0 L=d T=1999/12/31 19:01:01.169 I=1010 D=Banner_One.jpg The requested URL returned error: 404 L=d T=1999/12/31 19:01:01.184 I=1016 D=autorun.brs 0 L=d T=1999/12/31 19:01:01.227 I=1010 D=autorun.brs The requested URL returned error: 404 L=d T=1999/12/31 19:01:01.243 I=1016 D=autoschedule.xml 0 L=d T=1999/12/31 19:01:01.286 I=1010 D=autoschedule.xml The requested URL returned error: 404 L=d T=1999/12/31 19:01:01.302 I=1016 D=resources.txt 0 L=d T=1999/12/31 19:01:01.344 I=1010 D=resources.txt The requested URL returned error: 404 L=d T=1999/12/31 19:01:01.360 I=1016 D=autoplay-Pantalla_Recepcion.xml 0 L=d T=1999/12/31 19:01:01.404 I=1010 D=autoplay-Pantalla_Recepcion.xml The requested URL returned error: 404 L=d T=1999/12/31 19:01:01.414 I=1011 D=At least one file could not be satisfied L=d T=1999/12/31 19:02:00.951 I=1015 D=http://10.132.190.6/PresEnCurso_Oficinas/current-sync.xml L=d T=1999/12/31 19:02:00.983 I=1001 D=YES L=d T=1999/12/31 19:02:00.988 I=1002 D= L=d T=1999/12/31 19:02:01.051 I=1016 D=presentacion carmen.ts 0 L=d T=1999/12/31 19:02:01.087 I=1010 D=presentacion carmen.ts The requested URL returned error: 404 L=d T=1999/12/31 19:02:01.106 I=1016 D=Banner_One.jpg 0 L=d T=1999/12/31 19:02:01.141 I=1010 D=Banner_One.jpg The requested URL returned error: 404 L=d T=1999/12/31 19:02:01.147 I=1016 D=autorun.brs 0 L=d T=1999/12/31 19:02:01.243 I=1010 D=autorun.brs The requested URL returned error: 404 L=d T=1999/12/31 19:02:01.259 I=1016 D=autoschedule.xml 0 L=d T=1999/12/31 19:02:01.294 I=1010 D=autoschedule.xml The requested URL returned error: 404 L=d T=1999/12/31 19:02:01.314 I=1016 D=resources.txt 0 L=d T=1999/12/31 19:02:01.358 I=1010 D=resources.txt The requested URL returned error: 404 L=d T=1999/12/31 19:02:01.368 I=1016 D=autoplay-Pantalla_Recepcion.xml 0 L=d T=1999/12/31 19:02:01.393 I=1010 D=autoplay-Pantalla_Recepcion.xml The requested URL returned error: 404 L=d T=1999/12/31 19:02:01.400 I=1011 D=At least one file could not be satisfied L=d T=1999/12/31 19:00:05.926 I=1000 D=3.3.78 3.4.0.5 L=d T=1999/12/31 19:01:00.948 I=1015 D=http://10.132.190.6/PresEnCurso_Oficinas/current-sync.xml L=d T=1999/12/31 19:01:00.995 I=1001 D=YES L=d T=1999/12/31 19:01:01.002 I=1002 D= L=d T=1999/12/31 19:01:01.060 I=1016 D=presentacion carmen.ts 0 L=d T=1999/12/31 19:01:01.100 I=1010 D=presentacion carmen.ts The requested URL returned error: 404 L=d T=1999/12/31 19:01:01.132 I=1016 D=Banner_One.jpg 0 L=d T=1999/12/31 19:01:01.165 I=1010 D=Banner_One.jpg The requested URL returned error: 404 L=d T=1999/12/31 19:01:01.171 I=1016 D=autorun.brs 0 L=d T=1999/12/31 19:01:01.213 I=1010 D=autorun.brs The requested URL returned error: 404 L=d T=1999/12/31 19:01:01.232 I=1016 D=autoschedule.xml 0 L=d T=1999/12/31 19:01:01.272 I=1010 D=autoschedule.xml The requested URL returned error: 404 L=d T=1999/12/31 19:01:01.292 I=1016 D=resources.txt 0 L=d T=1999/12/31 19:01:01.331 I=1010 D=resources.txt The requested URL returned error: 404 L=d T=1999/12/31 19:01:01.347 I=1016 D=autoplay-Pantalla_Recepcion.xml 0 L=d T=1999/12/31 19:01:01.414 I=1010 D=autoplay-Pantalla_Recepcion.xml The requested URL returned error: 404 L=d T=1999/12/31 19:01:01.423 I=1011 D=At least one file could not be satisfied I put the code of "current-sync.xml" file in SD card: <?xml version="1.0" encoding="utf-8" ?> - <sync version="1.0" name="Simple Networking"> - <meta> - <client> <base>http://10.132.190.6/PresEnCurso_Oficinas</base> <next>/current-sync.xml</next> <event>EVENT</event> <error>ERROR</error> <deviceerror>DEVICEERROR</deviceerror> <uploadusage>UPLOADUSAGE</uploadusage> <nowplaying>NOWPLAYING</nowplaying> <getfile>GETFILE</getfile> <uploadlogs /> <timezone>EST</timezone> <unitName>uni1</unitName> <unitNamingMethod>appendUnitIDToUnitName</unitNamingMethod> <unitDescription /> <timeBetweenNetConnects>300</timeBetweenNetConnects> <contentDownloadsRestricted>no</contentDownloadsRestricted> <useDHCP>no</useDHCP> <staticIPAddress>10.132.190.130</staticIPAddress> <subnetMask>255.255.254.0</subnetMask> <gateway>10.132.190.1</gateway> <broadcast>10.132.190.255</broadcast> <dns1>10.132.190.163</dns1> <dns2 /> <dns3 /> <useWireless>no</useWireless> <timeServer>time.brightsignnetwork.com</timeServer> <lwsConfig>none</lwsConfig> <lwsUserName /> <lwsPassword /> <playbackLoggingEnabled>yes</playbackLoggingEnabled> <eventLoggingEnabled>yes</eventLoggingEnabled> <diagnosticLoggingEnabled>yes</diagnosticLoggingEnabled> <uploadLogFilesAtBoot>no</uploadLogFilesAtBoot> <uploadLogFilesAtSpecificTime>no</uploadLogFilesAtSpecificTime> <uploadLogFilesTime>0</uploadLogFilesTime> </client> - <server> <account>ACCOUNT</account> <user /> <password /> <group>Simple Networking</group> </server> </meta> <files /> </sync> and also the "current-sync.xml" file in the web folder <?xml version="1.0" encoding="utf-8" ?> - <sync version="1.0" name="Simple Networking"> - <meta> - <client> <base>http://10.132.190.6/PresEnCurso_Oficinas</base> <next>/current-sync.xml</next> <event>EVENT</event> <error>ERROR</error> <deviceerror>DEVICEERROR</deviceerror> <uploadusage>UPLOADUSAGE</uploadusage> <getfile>GETFILE</getfile> <uploadlogs /> <playbackLoggingEnabled>yes</playbackLoggingEnabled> <eventLoggingEnabled>no</eventLoggingEnabled> <diagnosticLoggingEnabled>yes</diagnosticLoggingEnabled> <uploadLogFilesAtBoot>no</uploadLogFilesAtBoot> <uploadLogFilesAtSpecificTime>no</uploadLogFilesAtSpecificTime> <uploadLogFilesTime>0</uploadLogFilesTime> </client> - <server> <account>ACCOUNT</account> <user /> <password /> <group>GROUPNAME</group> </server> </meta> - <files> - <download> <name>presentacion carmen.ts</name> <size>1147740</size> <hash method="sha1">FF653860C2537E2224C6AADC96D76ED4868B772C</hash> <link>http://10.132.190.6/PresEnCurso_Oficinas/pool/sha1-FF653860C2537E2224C6AADC96D76ED4868B772C</link> <headers inherit="no" /> <chargeable>no</chargeable> </download> - <download> <name>Banner_One.jpg</name> <size>27078</size> <hash method="sha1">186623FC8056187A4AB43488730EA25B03059293</hash> <link>http://10.132.190.6/PresEnCurso_Oficinas/pool/sha1-186623FC8056187A4AB43488730EA25B03059293</link> <headers inherit="no" /> <chargeable>no</chargeable> </download> - <download> <name>autorun.brs</name> <size>363701</size> <hash method="sha1">76CF1DDB3C6E7EA97ED6B407631C15357E284D27</hash> <link>http://10.132.190.6/PresEnCurso_Oficinas/pool/sha1-76CF1DDB3C6E7EA97ED6B407631C15357E284D27</link> <headers inherit="no" /> <chargeable>no</chargeable> </download> - <download> <name>autoschedule.xml</name> <size>919</size> <hash method="sha1">59C0B8D218D08313EE94ACD9F6CD9347E34A14BC</hash> <link>http://10.132.190.6/PresEnCurso_Oficinas/pool/sha1-59C0B8D218D08313EE94ACD9F6CD9347E34A14BC</link> <headers inherit="no" /> <chargeable>no</chargeable> </download> - <download> <name>resources.txt</name> <size>2299</size> <hash method="sha1">123580D24F72D21DBB92628F94E64A43AC0E69C1</hash> <link>http://10.132.190.6/PresEnCurso_Oficinas/pool/sha1-123580D24F72D21DBB92628F94E64A43AC0E69C1</link> <headers inherit="no" /> <chargeable>no</chargeable> </download> - <download> <name>autoplay-Pantalla_Recepcion.xml</name> <size>6327</size> <hash method="sha1">45B70DFEC76FAA6ED5FD25A1F6907F4E4DD84027</hash> <link>http://10.132.190.6/PresEnCurso_Oficinas/pool/sha1-45B70DFEC76FAA6ED5FD25A1F6907F4E4DD84027</link> <headers inherit="no" /> <chargeable>no</chargeable> </download> </files> </sync> So I have tryed to setup a standalone presentation and I have no problem with it, but what is curious is that is reading RSS information from the same web folder witout problem. Some one can help me and tell me If I'm doing something wrong? Thanks

2 comments

  • 1
    Avatar
    RokuLyndon


    Does your web server support downloading files without extensions? Normally, with brightauthor 2.2, and simple networking, you need to add mime types for the autorun.brs file, as text/plain for the .brs extension, and for the files in the pool folder, which have no extensions. So, it's normally application/octet with ".".

    The log makes it clear you can download the current-sync.xml file. But, all of the other files to be downloaded are stored in the pool folder. The files are all renamed to their sha1 hash keys with no extensions. So, the log shows the real name of the file, not the renamed, extensionless, name.

    I think it's a mime type issue, with the missing extensions.
  • 0
    Avatar
    Port of Portland

    This should be in the documentation or in tutorial for Simple File Network Setup. This is a very important step.

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