Issues with HD810 player.
I purchased a BrightSign HD810 player recently and have been having a few issues with it. Firstly, I can't turn the X Y flip off. I've used BrightAuthor to make my interactive project, and I've unchecked the flip option, but still no dice. Also, on my attract screen, there's an X shaped cursor visible. Any suggestions on how to solve these issues? Also, I downloaded the calibration file from the BrightSign documents page, placed it on a card, ran it through the player, and now, my cursor is locked to the outer perimeters of my touchscreen. I've reset the player by holding in the reset button, but still no dice. Anything I can do to hard reset the player back to factory defaults? I've already hooked up a laptop to the touchscreen, and the calibration is fine, so it must be something within the player. Any suggestions are more than welcome. Thanks!
