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Disabling cursor

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macp
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Hello,
We are running an HD 810 with an elo touchscreen, using a .CSV file to control it.
Everything is working, but a cursor 'X' is displayed when the screen is touched. I think I remember there is a command to turn the cursor off, but I can't find it in the documentation. Please advise.
Thanks,
-Mac
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9 comments

  • 0
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    RokuLyndon


    You need to download the autoplay file (autorun.brs) from the website and add it to your flash card. We can edit the one on the flash card, and this will override the autorun that's in memory.



    In the autorun.brs, which you can open with any text file, search for EnableCursor. There should only be two lines where this command is used. It's an if statement checking to see how many touch areas there are on scree. Put an apostrophe or remark in front of the first EnableCursor like this:



    'EnableCursor



    or



    REM EnableCursor



    That will disable the call to enable the cursor.
  • 0
    Avatar
    macp


    We have some other customizations in the autorun.brs, so I just REM'd out the conditional test section that sets the EnableCursor to true.

    Video displays as desired now.

    Thanks for the quick response,

    -Mac
  • 0
    Avatar
    gunner


    It would seem I have a similar problem. Running cvs's on 8 810's hooked up to various elo touch screens.



    The 810's running V3.0.13 are working fine, but the two running V3.1.46 have some trouble; most notably placing a cursor on the screen when an touch screen event happens, and all the time when a jpg is displayed.



    Is this a known problem that has been fixed with newer versions, or can I "update" my new players with the older version. I've tried just putting the autorun.bsr  marked autorunVersion$ = "3.0.0.23+fixes" on the two newer players, to no avail.



    I could get by with just disabling the cursor as mentioned if I have to, but there is a problem with V3.1.46 causing some other problems with an older 15" elo that 3.0.13 doesn't. So I could swap players to fix that as well, but I would rather just have all my players running the same version and all work the way they should.



    Thanks in advance.             glenn
  • 0
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    RokuLyndon


    Hi,



    I can't think of any touch problems that were introduced with the newer firmware. And, the cursor should always be present on the screen if there's more than one touch area on the screen. The cursor isn't disabled in the autorun automatically, but I can send you an autorun that's modified.



    But, you say there's some other touch problem with 3.1.46. Can you elaborate? Do you have a copy of the older firmware to install, or are you asking for the older installer?





    Can you provide more details about the 3.1.46 touch problem?



    Lyndon
  • 0
    Avatar
    gunner


    Well, to make a long story short, it appears, as far as the other issues go, that the old 15" elo touch screens don't have a resolution that matches the 810. We bought said screens to work with the 600.



    So the one we have running V3.0.13 seems fine, but the one running V3.1.46 doesn't want to sync up quite right. The buttons to control the monitor don't work unless it is connected to a source that it recognizes, so for instance, if I want to change the volume, I have to disconnect the brightsign and connect my laptop to it.



    Except for the menu button, which auto-adjusts the monitor even with the brightsign hooked up. When I do this, usually the picture moves over to the left, where it's supposed to be, but not always. And the elo warning sign that the signal is unusable flashes very quickly on the screen, and sometimes a few times.



    Our newer 32" elo's (sorry, I don't have access to any model #'s right now) behave much better, but still, the older firmware version does not display the cursor, the newer does. I find it very odd that people would want a cursor on a touchscreen, but if that is a new feature, I'll just have to disable it.



    I did try putting in the ' in front of the first "EnableCursor" in an Autorun.bsr loaded on the card, but it didn't (autorun, that is). I may have done it wrong; I was in a hurry. I will try again when I get back to work.



    As for the 15" problem, I'll just swap players on that one to see if it works with the old firmware. It's just a little trouble, as the players are built in and the unit is out on the floor with the public already.            g
  • 0
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    RokuLyndon


    Are you using an interactive playlist for playback? And, if so, does the itneractive playlist not have a videomode setting specifying the video resolution to use?



    I'll have to double-check, but I think the reason .13 works without a cursor is because the mouse wasn't enabled in that release.
  • 0
    Avatar
    gunner


    I am using a cvs file to control said player. I first tried it with a videomode statement (VIDEOMODE,1024x768x75p). Then without any. No difference.



    I thought I saw a spec sheet online for a 15" elo that didn't list that as a supported resolution, the 75p anyway, but now I can't find it. That is where I got the idea that the two machines weren't talking right to each other. But all spec sheets I've seen since do list it as supported, sooo?



    I'll be back at work tomorrow, and can tell you more; what model screens, whether swapping players helps, etc.



    So, I'm still a little confused. Unlike the 600, and previous versions of the 810, the newer versions of the 810 are indeed supposed to display the cursor when using an touchscreen, and not JUST when using a mouse or trackball or whathaveyou?!! And if so, why? Who really needs to know where their finger just was, which is all that it really can do for you?           g
  • 0
    Avatar
    RokuLyndon


    gunner,



    The mouse and touch functions are together. If someone were using a mouse, then they would want to see it. Can you email the autorun you tired to modify to <!-- e --><a href="mailto:support@brightsign.biz">support@brightsign.biz</a><!-- e -->? I'll modify it to disable the cursor.



    Can you also send me your csv file?
  • 0
    Avatar
    gunner


    Finally getting back to you. Sorry. Family emergency.



    Turns out it was the monitor after all that was giving me trouble. ET 1522L works fine, but ET 1529L doesn't have a resolution in common with Brightsign 810, over VGA connector. But I hooked it up with a HDMI to DVI cable (the 1529 has a DVI in) and it is now fine.



    As far as the cursor goes, I'll take a stab at disabling it myself. A slight intro into scripts. I be back if I can't get it working.                     g
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