Adding video files to HD1010
Having trouble loading video files to HD1010, any suggestions?
Having trouble loading video files to HD1010, any suggestions?
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RokuLyndon
This is a rather general problem descript. Below is a general faq item on videos not playing. Most likely, the extension is wrong on the files, which might also mean the the actual format is also incorrect. You should download our quicstart kit. It has 300MB of content.
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If your video isn't playing, it might be an unsupported format, or doesn't meet the required specifications to play on the Brightsign. It might also just have the wrong extension. The first step is to download some sample content from our website.
Check that your video file extension is either .mpg, .vob, or .ts. No other extensions are currently supported.
MPEG-1 and MPEG-2 are supported on the HD600 and HD2000
MPEG-1, MPEG-2, and h.264 are supported on the Compact models
Verify the recommended bitrate of 25Mbps on the Compact models. 35Mbps is also supported in some circumstances. See the video quality technote for more details.
Verify a Maximum bit rate of 25Mbps on HD2000 (9Mbps on the HD600)
Verify a Maximum resolution of 1920x1080
For Compact models, verify videos are MPEG-1 System streams or MPEG-2 Program or Transport streams or H.264 Transport streams. We do not currently support .mov and .mp4 h.264 files, only h.264 transport streams.
Note: You can normally use the same authoring application to convert between video and stream formats. There are also inexpensive or free utilities available to convert between formats. Streamclip (Mac & PC) is a free program that converts easily between Transport and Program streams. Mpeg2VCR (PC) does a good job converting between stream formats.
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