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Windows 7 incompatibility?



Hi Lyndon, I have a customer that is having problems using simple file networking. He has installed BrightAuthor and the HFS server in a windows 7. He says that the HD1010 unit doesn't connect to the server. I have indicated him every step but it is no possible to update the BrightSign content. Do you know if there is some incompatibility with Windows 7? Regardas Nando.

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    RokuLyndon


    No, it works fine with windows 7. I have a windows 7 system I use it with.

    I would check if HFS is listed in his firewall software as having access to his network.

    If the IP address of his computer isn't manually set, I would check if the IP address used when the brightsign was setup, is still the same on the computer.

    FOr HFS, I would also set a port number other than port 80. If you do this, you'll need to redo the setup files placed on the brightsign.
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