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AMX problems



I've been troubleshooting a brightsign install this week and have a few questions. This is the first time I've had to set up a unit to receive udp triggers, at least in an install scenario. I've created a brightauthor project to play 9 videos, and attract loop and a black frame. Each event is triggered by a String form UDP. The main problem we've been having is in triggering the playboack form an AMX control system. The units are responding beautifully to wired and wireless devices (iPad, iPhone, laptops, PCs), everything OTHER than AMX. My first instinct is that this is an AMX problem, although the tech on site captured the AMX output in a serial terminal and it seems to be correct. We are now attempting to debug the AMX program as well as any networking problems that may exist. I suppose it is also possible that the brightsign IP settings need adjustment I don't think this is a brightsign problem, but was wondering if anyone has run in to any problems interfacing with AMX in the past.

3 comments

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    RokuLyndon


    There must be some extra/invisible characters in the string that's being sent from the amx. No carriage return is needed for udp control.
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    Ryan Nestor


    That is what we thought as well, turned out not to be the case.  I think it ended up being a problem in the manual IPCONFIG settings.  The nc.SetIP4Broadcast was set to the static IP of the AMX master, thus causing some sort of conflict.  Is the IP Broadcast address meant to be a netmask, something like 192.168.55.255?  Meaning, the brightsign is 'listening' for broadcast messages sent from devices within that subnet?
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    RokuLyndon


    Yes, that's what the broadcast address should be.
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