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Pause and resume to work via Udp?

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Benny Britten-Austin
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I have a setup with one HD1010 (master) and one HD210 (slave), there are a number of buttons connected to the HD1010 via the GPIO connector. When I press a button it starts a film on the HD1010 and it triggers another film in sync on the HD210 (using the sync command). I would futher like to be able to pause the to films simultaneously when pressing another button. I set it up in Brightauthor so the HD1010 first pauses its film, then sends a udp command "pausefilm". The HD210 is setup to pause its film with the udp input command (listening for "pausefilm"). I have no problem starting films in sync when I push the film button (so the network is working fine) but I cannot get the pause command to trigger on the slave unit, the master pauses but the slave keeps on playing. Shouldn't it be possible to set it up this way or am I missing something? I have static IP-addresses on both machines, both Udp-ports (destination and receiver) are set to 3000 on both machines and a straight network cable between them.
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    RokuLyndon


    If the slave is listening for a udp command it should work. is the slave listening on the same port as the master, or is the master sending another udp command to the slave after it receives a pause command?
  • 0
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    Benny Britten-Austin


    The master gets triggered by a button input from the Gpio connector (not via Udp), it then pauses its own film and then sends the "pausefilm" Udp command which the slave does not respond to.
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    Benny Britten-Austin


    OK, I think I've found the problem.
    It seems like you cannot have both a sync event and a UDP input event on the same film, if you do so the player will not react to the Upd event, only the sync event will work.

    As I had programmed it in BrightAuthor the slave unit starts on a still image, when it receives a sync command it starts playing the film, on the film I had a sync event to be able to restart the film, plus two UDP input events, on for pausing the film and one to resume the film. With this setup I could only start and restart the film, pause did not work. If I remove the sync event from the film, then the pause and resume commands work.

    Is it supposed to be like this or is it a bug?
  • 0
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    HUGO LE GUERN

    Hi !
    Any news for this "problem" ?

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    Benny Britten-Austin

    This was a long time ago, on the newer Brightsign-models this is not a problem any more.

  • 0
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    HUGO LE GUERN

    Thanks for your reply !

     

    Yes, I know this was a long time ago, but in this link https://brightsign.zendesk.com/hc/en-us/articles/218065387-Can-I-synchronize-multiple-BrightSign-Players- (updated October 23, 2018), it's said that "You cannot use the Synchronize command and the Pause Video command at the same time" ..... so i'm a little bit confused ...


  • 0
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    Brandon

    Video>Pause and Video>Resume on sync slaves can still be problematic.

    Simply pausing/resuming the Master and expecting the Slaves to follow will not have the desired effect.

    You should send a trigger to only the Master for pause/resume, then have the Master player send a separate UDP trigger to the slave players and have the players pause/resume in their presentations.

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