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Unit doesn't seem to revert back from PTP protocol to standard NTP

We have a few players were we have tried to use enhanced sync to solve some issues with players not listing to standard sync commands but when loaded with a non-enhanced sync project the players seem to remain in PTP mode.

When in this mode and not using enhanced sync does the unit still check for time by itself?

FW update didn't seem to clear it.

Does it matter that the player is still in this mode:  NetworkTime: clock not set as we're PTP slave when your not using precision time to sync units. With regards to normal NTP updates

1 comment

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    Lyndon

    You can use the reset script to reset the unit to factory defaults, to clear that setting. If you can email support sample projects and content, we can also look into the problem where your units are missing sync commands. 

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