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MPEG2TS Freeze issue FW4.8.88

shaun wharton

August 09, 2014 08:40

None

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From Log:

 

[ 74.293] BSPLAY: Container: Transport stream, Video: MPEG2[4113]: 720x576 1.25, Audio: AC3[4352] 5 channels 48000 Hz, 1107179ms "/storage/sd/pool/4/1/sha1-3aa0ea945d81d34f4aabb9986f5e5a62dfa60841"
[ 74.434] *** 00:00:56.761 nexus_statistics_api: NEXUS_VideoWindow_AddInput[display:High] 137684 usec
[ 74.440] *** 00:00:56.767 BXDM_PPV2: Display Manager:[00.xxx] [v03.00.0000]
[ 74.556] NEXUS_Playback_Start returned 0
[ 74.556] TIME: PlayFile = 0.263280
[ 75.351] !!!Error -1(0xffffffff) at BSEAV/lib/media/bmpeg2ts_player.c:289
[ 75.351] ### 00:00:57.679 nexus_base: lock held 467ms: playback(obj.cheetah/nexus/platforms/cheetah/bin/syncthunk/nexus_playback_thunks.c:17), last lock:playback(obj.cheetah/nexus/platforms/cheetah/bin/syncthunk/nexus_playback_thunks.c:16)
[ 75.351] ### 00:00:57.679 nexus_base: (also 4 occurrences not reported
[ 75.351] *** 00:00:57.679 nexus_statistics_api: NEXUS_Playback_GetStatus[playback:Low] 466284 usec
[ 225.407] !!!! Video freeze, '/storage/sd/pool/4/1/sha1-3aa0ea945d81d34f4aabb9986f5e5a62dfa60841'
[ 225.821] *** 00:03:28.138 nexus_statistics_module: transport[Unknown] modules/transport/src/nexus_transport_module.c:679 110837 usec
[ 225.830] *** 00:03:28.138 nexus_statistics_api: NEXUS_VideoDecoder_Stop[video_decoder:Low] 153339 usec

 

The Issue goes away by downgrading FW to V4.7.146. The video is playing happily and then just stops, i have tried multpile files but the same issue is present.

Unit: XD1030

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4 comments

• 0
  
  Alex August 09, 2014 14:28

  Have you tried reformatting the SD card (in FAT32) and replacing the SD card?

  Have you used BrightAuthor program to publish a presentation with this video? If so, what BrightAuthor version? Please send your BrightAuthor presentation file (.bpf file) for review.

  Or have you copied the video file directly to SD card and then powered up the unit with it?

  Please use mediainfo program to get the video specs, save them to a notepad document and attach notepad document to this thread. Refer to this faq for more details:

  http://support.brightsign.biz/entries/46341104-How-do-I-use-MediaInfo-to-check-my-Audio-Video-file-

• 0
  
  shaun wharton August 10, 2014 03:26

  Reformatting/Replacing SD Card?

  Yes - Tried both.

  Version/Use of BrightAuthor?

  Yes -  v3.8.0.30

  I have attached the .bpf and the text export from mediainfo. Again, downgrading the FW allows this and other files to play without any issue.

• 0
  
  Lyndon August 11, 2014 17:40

  are all of your files interlaced mpeg transport streams? Can you send us a sample file to test with?

• 0
  
  shaun wharton August 11, 2014 21:02

  I'll have to take a look and find one that has the least amount "rites management attached".

  If i find one i will link it via the support email.