If I am running 3 screens and 1 player loses connection, is there a way to make another screen react to that? For instance, if the 3 screens are resturant menus, and screen 3 goes down, is there a way to get screen 2 to switch to a modified presentation that shows screens 2 & 3 in a different (and smaller) format?
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9 comments
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Alex Hi Daniel,
No, it is not possible with BrightWall. Why does your player lose connection? Try replacing the player, network cables and network switch. Are you using the brightsign boxes of the same model? Are they hard wired to the network? Are they connected to the same network switch? Or are they connected to the network via Wi-Fi? Are you sure that it's the networking problem and not the problem with the content?
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Daniel Hargett This is a client request. We don't generally have a lot of connectivity problems that are due to the players themselves. This would be more as a backup failsafe to keep displaying all menu items until the client could call us. -
Daniel Hargett It looks like Google has a patent on this also: http://www.google.com/patents/US20090217084
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Shaun I have done something similar before but you would need to use the actual interactive presentations and it would take time to program this level of redundancy in.
Are you looking to record if a screen has gone off via RS232 or are you looking to detect a player that isn't running its presentation? You would need to provide substantially more information regarding setup and how far you need this redundancy to go - are you wanting to monitor all screen, all player and be able to display something like the below jpeg.
But what your asking for is entirely possible but does add more steps and would require you to create to versions of the same content etc..
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Artha Invest in Philips monitors as they have USB failover which allows the display to switch to a stored jpg on the usb in the event it does not detect a signal from HDMI -
Daniel Hargett smw87 - I apologize I didn't see you had responded. I was looking to detect offline players, then have the other players react. Offline is the most common issue we run into, although it's usually the fault of the client's networking hardware. I hadn't considered using RS-232 to detect and fix more problems, thank you for that idea! I understand this is a lot of work to implement, but I would rather invest the time in it and not be woken up at 3am when an essential screen goes offline.
Artha - I had no idea, I will definitely be looking into this! Thank you!
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Shaun If your clients network switch that you have your players plugged into is subject to dropping in and out and your screens are stable:
Why not fix the IP's of each unit and place a dumb network switch before your clients this way your players will continue to talk to each other in the irrespective of your clients network.
Could be a much simpler fix to your problem...
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Daniel Hargett That is also a fantastic idea! We've been blocked from things like that in the past by overprotective IT admins, but it's a wonderful solution! I feel silly I didn't think of something so simple. Thanks!
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Shaun Good luck, if you need a head start on a dynamic project I might be able to provide you with a cut down version of one of ours. But honestly you seem to know where the issue is, if you can avoid overly complicated projects it will save you more headaches down the line and allow you to use the simple BrightWall interface.
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