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Google Chrome not supported please upgrade to a supported browser.

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Brandon Robinson
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Hello Folks, 

I'm a fairly basic user of BrightSign at this point, but I'm learning more as we go. Currently, I'm looking to broadcast a shared link to a Google Doc or Sheet. I can get it to show using the HTML 5 widget. But, when it displays, it says, "This version of Google Chrome is no longer supported. Please upgrade to a supported browser," across the top of the screen. We are using an HD224 unit and can't seem to figure out how to get rid of that message. Has anyone else experienced this particular issue?

Any guidance or help would be greatly appreciated.

 

B. Rob 

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    Brandon

    The Chromium renderer version is baked into the firmware/OS.

    See this page for the renderer version by firmware/OS version:
    https://brightsign.atlassian.net/wiki/spaces/DOC/pages/370672286/HTML+Best+Practices#Renderer-Versions-and-Support

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  • 0
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    James Cole

    B. Rob,

    Did you figure out any work around? I have the same issue and I have been researching any way to hide the top of Sheets where the error message is located.

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    Brandon Robinson

    Hey James, thanks for reaching out. I have not found a work around just yet. To be honest I haven't looked at it recently because that unit is now offline while we do some remodeling. Once we get it back online I intend to try solving this issue. Please let me know if you find something before I do.

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    James Cole

    Brandon, I figured out a solution. Put the sheet in full screen mode by modifying the URL. Replace /edit at the end with /htmlembed . The toolbar and error message will not show up!

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