Hello I can not update an LS423 to version 6.2.147.9 nor version 8.0.6.6.
I tested with USB and with BrightAuthor
My LS423 is in version 6.2.147.3
Thank you
Date
Votes
8 comments
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Allen H. Porter If you copy the firmware file directly to the root of the SD card and power up the player it should install. If it does not, you probably have the wrong file.
I believe this is:
<family>Pantera</family>
<!-- HD223; HD1023; LS423; HS123 --> -
Fernandes Manuel I have tested your solution but nothing change.
I don t found release info about the version on the LS423 : strange... -
Brandon LS3 firmware 6.2.147.9
https://s3.amazonaws.com/brightsignbiz/firmware/ls3/6.2/6.2.147.9/brightsign_ls3_update_6.2.147.9.zipOther LS3 downloads
https://www.brightsign.biz/downloads/ls3-seriesBe sure you are extracting the .bsfw file to the root/top of the SD card.
http://support.brightsign.biz/hc/en-us/articles/218066817-How-do-I-update-the-Firmware-on-a-BrightSign-player-
Friendly reminder, the community forum is intended for user-to-user discussion. It is not regularly monitored. For troubleshooting problems and to ensure a timely answer from a BrightSign representative, please submit a support ticket. -
Fernandes Manuel I have try all of this file's... nothing ok ..
have you an Brightauthhor Version who run with my version of firmware ???
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Clément Ferré Hello, i have a same trouble with LS423 update.
I try to, the two technique to update (directely SDcard and network with BA) nothing happen....
firmware LS423: V6.2.147.10
BA: V4.7.2.5
maybe firmware inside it's to old for update a news version ?
thanks for you reply ^^
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Fernandes Manuel Hello : Tu dois etre francais si je me trompe pas ;-) : j ai du renvoyer le produit chez eux pour qu'ils me fassent la maj ...
Bonne journée.
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Clément Ferré Mon anglais doit être vraiment pourri à l'écrit lool
Merci pour ton retour feedback, je sais à quoi m'en tenir maintenant ;)
Bonne journée à toi
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Will Cunningham UPDATE using RESCUE MODE specifically if you have this problem and a player refusing to update with the normal update file on SD card or via BA methods!
https://brightsign.atlassian.net/wiki/spaces/DOC/pages/370676536/Firmware+Installation+Instructions
(scroll down for the Rescue Mode procedure)
I have caused his problem several times by either attempting to update with the wrong firmware (ie mistakenly loading an HD player firmware update onto a LS etc - even though it just seems to reject the update and do nothing) or having a power loss when the process was underway - leaving the player unresponsive to updates!
The Rescue Mode Procedure fixed this quick
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