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RESOURCESHORTAGE Event Fired when Playing Multicast Video

Hello,

I am trying to stream a mulitcast video on my brightsign player XT1144 by setting a url link in the video tag in a html file, however, it won't be played successfully every time. After several trials, I found that it would only be able to play at the first time when the DMP has been restarted. After playing few videos and images on a DMP, when I tried to switch back to play mutlicast video, the DMP would be showing a white screen instead. 

I attempted to solve this issue by viewing the log and here is what I have found:

 

[ 2809.106] Playing: udp://239.192.1.1:5000?buffersize=30000000&vcdbsize=28000000&acdbsize=512000
[ 2809.106] MediaStreamer::SetPipeline called with {gst:udp://239.192.1.1:5000?buffersize=30000000&vcdbsize=28000000&acdbsize=512000}
[ 2809.106] TIME: PlayFile = 0.000745
[ 2809.134] TIME: MediaStreamer::Stream::Handle::Probe: wait for data = 0.027129
[ 2810.904] TIME: MediaStreamer::Stream::Handle::Probe: probe = 1.769763
[ 2810.905] Video fifo size: 28000000
[ 2810.905] VideoDecoder::Open stream_tsm 0
[ 2810.905] Failed to find a video decoder
[ 2810.907] FireEvent 28 RESOURCESHORTAGE (line 1158) web player_id 36

 

An event RESOURCESHORTAGE has been fired when the DMP is attempting to play a multicast video. I tried to search on the Internet but there is no solutions provided. Does anyone of you have encountered the same issue? Are there any recommendations to solve this?

7 comments

  • 0
    Avatar
    Sandeep Nag M

    Problem resolved?

  • 0
    Avatar
    Wouter

    We have the same problem. We play video with normal <video> element with <source src="..." type="video/mp4">.
    In the beginning it works fine, although we see the RESOURCESHORTAGE messages.
    But when running this for a couple of hours, video gets out of sync, and stops working at all.

    Below log is with firmware 8.0.66. We had no problems with firmware 7.1.95

    [42841.769] Playing: https://<my-url>/video1.mp4
    [42842.169] Video fifo size: 3145728
    [42842.169] VideoDecoder::Open stream_tsm 0
    [42842.171] Failed to find a video decoder
    [42842.184] FireEvent 28 RESOURCESHORTAGE (line 1158) web player_id 0
    [42842.184] MediaStreamer::SetPipeline called with {gst:https://<my-url>/video1.mp4}
    [42842.185] TIME: PlayFile = 0.415592
    [42842.212] BRIGHTSIGN_VIDEO_ERROR: Cannot play stream
    [42842.213] BRIGHTSIGN_VIDEO_ERROR: Cannot start playback, media not found
    [42842.270]
    [42842.270] (brightsign:1495): GLib-GObject-WARNING **: object GTlsCertificateNss 0x7f303755c0 finalized while still in-construction
    [42842.270]
    [42842.270] (brightsign:1495): GLib-GObject-WARNING **: object GTlsCertificateNss 0x7f30375630 finalized while still in-construction
    [42852.191] Gstreamer::Connect: aborted
    [42852.191] FireEvent 16 MEDIAERROR (line 1143) web player_id 0
    [42852.191] FireEvent 30 MEDIAERROR_NOTSTARTED (line 1144) web player_id 0
    [42852.205] BRIGHTSIGN_VIDEO_ERROR: Cannot play stream
    [42852.206] BRIGHTSIGN_VIDEO_ERROR: Cannot start playback, media not found
    [42852.414] DBus :: Connection closed
    [42855.195] Playing: https://<my-url>/video1.mp4
    [42855.196] MediaStreamer::SetPipeline called with {gst:https://<my-url>/video1.mp4}
    [42855.197] TIME: PlayFile = 0.001576
    [42855.198] Playing: https://<my-url>/video1.mp4
    [42855.203] ### 11:53:49.443 BMMA_Range: 0x1046ce0: Can't allocate block 11845632 alignment 64 (RANGE 0x02667f000:293601280 allocated:1063,219493512 free:252,74107768)
    [42855.203] !!!Error BERR_OUT_OF_DEVICE_MEMORY(0x4) at magnum/basemodules/mma/bmma_range.c:711
    [42855.203] ### 11:53:49.443 BMMA_Alloc: Alloc Failed:>0x1046c40 11845632(4096) khrn_blob:1495
    [42855.203] *** 11:53:49.443 nexus_memory: Out of memory 11845632(0)
    [42855.203] !!!Error BERR_OUT_OF_DEVICE_MEMORY(0x4) at magnum/basemodules/mma/bmma_alloc.c:427
    [42855.203] !!!Error BERR_OUT_OF_DEVICE_MEMORY(0x4) at nexus/modules/core/src/nexus_memory.c:1193
    [42855.215] ### 11:53:49.456 BMMA_Range: 0x1046ce0: Can't allocate block 11845632 alignment 64 (RANGE 0x02667f000:293601280 allocated:1062,211199112 free:252,82402168)
    [42855.215] !!!Error BERR_OUT_OF_DEVICE_MEMORY(0x4) at magnum/basemodules/mma/bmma_range.c:711
    [42855.215] ### 11:53:49.456 BMMA_Alloc: Alloc Failed:>0x1046c40 11845632(4096) khrn_blob:1495
    [42855.215] *** 11:53:49.456 nexus_memory: Out of memory 11845632(0)
    [42855.215] !!!Error BERR_OUT_OF_DEVICE_MEMORY(0x4) at magnum/basemodules/mma/bmma_alloc.c:427
    [42855.215] !!!Error BERR_OUT_OF_DEVICE_MEMORY(0x4) at nexus/modules/core/src/nexus_memory.c:1193
    [42855.216] [1495:1584:0406/104010.582129:ERROR:gles2_cmd_decoder.cc(6620)] [.RenderWorker-0x62a350.GpuRasterization]GL ERROR :GL_OUT_OF_MEMORY : glGenerateMipmap:
    [42855.216] [1495:1584:0406/104010.582257:ERROR:gles2_cmd_decoder.cc(5587)] Error: 5 for Command kGenerateMipmap
    [42855.689] Video fifo size: 3145728
    [42855.689] VideoDecoder::Open stream_tsm 0
    [42855.692] Failed to find a video decoder
    [42855.706] FireEvent 28 RESOURCESHORTAGE (line 1158) web player_id 0

  • 0
    Avatar
    Kiran Varsani

    Any luck with a solution on this? we are seeing the same issue on both firmware 7.1.95 and the latest firmware running on a XT243 and XT244. Any help will be much appreciated. 

  • 0
    Avatar
    ITS Audiovisual

    I am getting !Error BERR_OUT_OF_DEVICE_MEMORY too did anyone resolve this?

  • 0
    Avatar
    Wouter

    When using

    <video src="...."></video>

    instead of

    <video><source src="...." type="video/mp4" /></video>

    the RESOURCESHORTAGE error did not occur. However, after running a few hours while we still got out of memory error. Only happened on BrightSign players.

  • 0
    Avatar
    Christian Monk

    Hy Guys, i have the same issue with a HTML Slider.

    !!!Error BERR_OUT_OF_DEVICE_MEMORY(0x4) at nexus/modules/core/src/nexus_memory.c:1296

    I have a html setup done with revolution slider. just 8MB. Brightsign player crashed after a few slides.

    maybe i go for a real computer in this case. i´m not sure but a brightsign hd1024 could not handle a 8mb html slider?

    i tried it with local files and streamed from a website.

  • 0
    Avatar
    Oleksii Strizhak

    Hi, same problem:

     

    ```

    [ 1555.405] ### 00:25:08.619 BMMA_Range: 0x12d6e80: Can't allocate block 6342656 alignment 64 (RANGE 0x08146a000:805302272 allocated:748,765828712 free:99,39473560) [ 1555.405] !!!Error BERR_OUT_OF_DEVICE_MEMORY(0x4) at magnum/basemodules/mma/bmma_range.c:716 [ 1555.405] [ 1555.405] ### 00:25:08.619 BMMA_Alloc: Alloc Failed:>0x12d6dc0 6342656(4096) khrn_blob:2039 [ 1555.405] !!!Error BERR_OUT_OF_DEVICE_MEMORY(0x4) at magnum/basemodules/mma/bmma_alloc.c:449 [ 1555.405] [ 1555.405] !!!Error BERR_OUT_OF_DEVICE_MEMORY(0x4) at nexus/modules/core/src/nexus_memory.c:1296

    ```

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