For some reason BrightSign Author 4.7.2.12 creates a new-sync.xml file instead of current-sync.xml file in Simple File Network mode. Any idear?
Best regards,
Robert Breuer
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4 comments
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Monica Knutson Hmm... following. We are having an issue with some SFN players not pulling down new content. I wonder if this is the reason.
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Robert Breuer Deinstalling BrightSign Author 4.7.2.12 and installing 4.7.1.4 solved the problem.
Best regards,
Robert
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Brandon That's somewhat normal folks. Remember that the new schedule is not applied until it is received in its entirety, which means it's downloaded as a temporary new-sync.xml until it's time to switch over. Then new-sync.xml replaces current-sync.xml and the new schedule is in effect.
If the new schedule data is still being dowloaded, new-sync.xml will remain until the new schedule data is fully stored.
Now there could be a bug with cleanup of new-sync or some other bug related to receiving all the content, but the fleeting existence of new-sync.xml is usually normal.
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Robert Breuer Hi Brandon,
than something has changed.
Author 4.7.1.4 writes a current-sync.xml file into the local server directory.
Author 4.7.2.12 writes a new-sync.xml file into the local server directory.
Because the setup of the player has not changed, he is looking for the urrent-sync.xml file. Do I need to update the firmware of the player to use Author 4.7.2.12?
Best regards,
Robert
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