I have a two-page Brightsign presentation, with two pages that are both interactive.
Both pages contain several zones with images on them, and I have a button at the bottom of each page to switch between them.
The pages work successfully in themselves, but when you switch to the next page, the images take several seconds to load up, and it spoils the user experience.
Is there any solution or workaround for this? They would like a slick switch between pages with the images present immediately.
Switch Presentations stops the current presentation and starts the requested one, similar to presentation changes in the scheduler, so there is teardown and setup involved.
For quicker response at the sacrifice of increased complexity, use the Other>Resize Zone, Other>Show Zone, Other>Hide Zone commands to rearrange/resize and hide/show zones in the same presentation to change the layout.
Note that you may have to re-use video and/or audio zones as the number of those is limited.
If you are skilled with HTML/Javascript, it may make more sense to do things in HTML/Javascript, though loading new pages may also incur delay, though the display generally does not blank out, it just doesn't seem to respond immediately.
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Thanks, that was going to be my next approach. However I have about 30 interactive zones on each page. Will they all show/hide simultaneously or will there be some delay or lack of synchronisation with this as well?
The setup on the two pages is quite basic: each zone contains an two images of a member of staff, and they touch it to switch to another image to indicate their presence, In or Out (one of the images is 'greyed out'). There are two pages because there isn't room on one page for all members of staff.
There's probably going to be some visible sign of "things happening" managing 30 zones, as you can only hide/show/resize them individually, so it would be 30 script commands if you had to do them all.
If you did it with HTML and enabled scrollbars you could probably just have one scrollable page. Of course you'd have to do the status tracking in Javascript, though you could send Zone Messages or UDP events back to BrightAuthor.
https://github.com/brightsign/BrightAuthor-Plugins/tree/master/HTMLZoneMessage
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Friendly reminder, the community forum is intended for user-to-user discussion. It is not regularly monitored. For troubleshooting problems and to ensure a timely answer from a BrightSign representative, please submit a support ticket.
That makes sense...I therefore think we will have to do something in html/js then to meet their expectations
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