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3 Player Video Wall Presentation with Passthrough Toggle and Secondary Idle

Nikko Batson

August 20, 2025 20:32

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Hi all,

   I've been banging my head against the wall on this presentation for a few weeks now. This is my first time working with Brightsign and BA:Connected so it has been a steep curve to get where I am. So far I've gotten to the point where the Video Wall is synced, and the players (3x XT1144) will cut to passthrough with touch input, and any player that isn't going to passthrough will play an independent idle video. However, I was tasked with more complexity, here's the breakdown:

1. Players start at Video Wall

2. 1 Player goes to Passthrough > other 2 transition to their idle videos

3. 2nd Passthrough starts > remaining player stays on idle

4. 1st player is ready to transition out of passthrough > it needs to go to idle if another player is still in passthrough, or transition to video wall and send a UDP command out to return the other players to the video wall so they can all re-sync to the leader and pend the transition out again.

I've set up the presentation so each time a unit moves to a new state, it sends out a UDP command that updates a variable on each other player and then set conditional targeting to either send players to Idle based on the variable state, or all return to the video wall. However, I'm finding that even though the UDP commands are going out, the other players aren't responding at all. I've tried to set up a text zone as well just to display the variable states but find that those don't seem to be updating either. I've set the presentation up a few times now with a control zone and event handlers handling all incoming UDP messages for the variables and zone messaging for the transitions, as well as hybrid handling with the event handlers on a control zone and the video zone, and all on the video zone. In all cases it seems like the players either hit the conditional targeting and dump the input, or they simply aren't hooking the UDP for some reason. 

If anyone has any recommendations for handling state based content transitions, it would be hugely appreciated to get a push in the right direction. If it's needed, I can share my leader presentation which right now has dummy content as a placeholder for our marketing team's final videos, and even if it's just pointing me toward a blog post, that's totally fine. I taught myself by trial and error from zero in a little over a week, a little guidance to cross the finish line is all I need.

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2 comments

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  Henry Cowan October 29, 2025 04:09

  You're making impressive progress with a complex setup. For the UDP issue, double-check that each player’s event handler is correctly configured to listen on the expected port and that firewall settings aren’t blocking communication. Also ensure variable updates are scoped properly—sometimes global vs. local variable mismatches can block transitions. Using diagnostic text zones is smart; if they’re not updating, the UDP may not be registering. Try isolating one command and confirming receipt before layering logic. You're close—just need to verify each link in the chain. 
  
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  fnf unkin November 05, 2025 02:24

  I’ve been in a similar boat, working with Brightsign and BA:Connected for complex setups. It sounds like you’re dealing with a lot of moving parts, and the state-based transitions can be tricky, especially when the UDP commands aren’t syncing up as expected. It's like trying to hit the right notes in fnf —you've got to make sure all the timing and triggers line up perfectly. I’d recommend double-checking your event handlers and making sure that all players are listening to those UDP commands and updating their state variables correctly—sometimes it's just a small configuration oversight.