OK, here is a little oddity...
I authored a couple of videos for a client using Adobe Premier Pro. The video is 4K with 5.1 surround sound. I put down each of the six audio tracks and routed them appropriatly. Then exported as AAC 5.1, then having to use VLC to convert this so it is AC-3 audio for the Brightsign (I'm using an XT1144, with BOS 8.5.53.2).
I did two versions, one in English and one in Gaelic (because we're in the Scottish Highlands and they insist on Gaelic). To do this, I had two separate centre tracks and unmuted the appropriate one before export from Premier Pro.
With me so far?
So, upload them to my Brightsign, along with the Brightscript code used to play them, through my multi-media home cinema amplifier (which will decode the embedded surround sound in the HDMI stream). When playing the English - no audio at all. However, when playing the Gaelic - full surround audio complete with the VO track in the centre. Switch back to English and...nothing. Video is OK on both.
The switching is done in code - I just send it a UDP command and it plays the appropriate file. Oh, and I've also added a stereo track as a separate wav file (so a separate roAudioPlayer instance) out of the analogue 3.5mm jack - which works on both languages.
The English and Gaelic files, both AAC and AC-3, play OK through VLC on my laptop.
Anyone got any ideas? Because I'm flumuxed.
In case it is important - the track order in Premier Pro is Left, Right, Rear Left, Rear Right, Centre (English), Centre (Gaelic), LFE, and sent to a 5.1 submix track with, what I believe, is the proper panning.