I've been setting up a handfull of XT2145 devices over the past few weeks, and one issue that keeps repeating itself across every device (with varying severity) happens during first-time connection to the player via local network.
After setting up each player with their local network provision, when i get to the publishing step and select Type > Local Network, the players with no previous published content (first-time publish/setup) are greyed out with the message "Access to xxx.xxx.x.xxx denied".
After entering the correct credentials, the message changes to "Failed to connect to xxx.xxx.x.xxx ".
I have:
- Turned off wifi & bluetooth
- Connected my pc and the player through the same ethernet port setup
- Hard- & soft-rebooted the player
- Restarted & reconnected the BA connected app
And yet:
- The "Access denied" / "Failed to connect" messages continue
- Refreshing momentarily shows the player active, and then greyed out with the "Access denied" message
- The big issue: Repeated refreshing and entering of credentials (about 7+ times in a row) sometimes fixes the issue and lets me connect, but sometimes it takes a half-hour troubleshooting process of restarting devices, refreshing, re-entering credentials, restarting devices ... and so on ... to finally be able to publish a presentation locally to a player.
After doing this tedious process for the first time - the players never misbehave again. Even after reprovisioning the player. Even after a factory reset. I've read the post about an almost identical issue, but thought i'd revive the general topic here.
Am I missing critical information, or is this a recognized issue?