0

Dead or misconfigured hd1010



I have a problem with an hd1010 device. It hasn't been used in production yet and has only been configured on my desk. I noticed the other day the red error light was flashing and I couldn't get anything to display on the monitor, it turns the monitor on like its getting a signal, but doesn't do anything and it eventually goes to sleep. I tried to reset using the reset button and it didn't help. I then tried to update the firmware using the one downloaded from the website and I no longer get the error light, but its still not working. I am connected to the device over serial and it appears to just be rebooting. there is a lot of additional chatter, but this little bit is what I am seeing over and over Requesting system reboot [ 68.420000] Restarting system. [ 68.424000] [ 68.424000] [ 68.424000] Restarting ... ### send_event ### Recovery script suggests next URL of http://services.brightsignnetwork.com//recovery/recovery_runsetup_ba.brs ### Looking for file from http://services.brightsignnetwork.com//recovery/recovery_runsetup_ba.brs ### xfer to CF success = -2 ### xfer to SD success = -2 ### xfer to USB1 success = -2 The system is going down NOW! I do have the network connected and it should be able to get out. What do I need to do now? as its currently just a dead unit.

4 comments

  • 0
    Avatar
    RokuLyndon


    It looks like the unit is trying to get into a recovery mode associated with the brightsign network. Please run this script on the unit to erase the recovery settings. You could also publish a playlist or run a script on the unit and it would work as well. The recovery program is ignored if there's an autorun script already on the card.

    You can get it from this thread.
    <!-- l --><a class="postlink-local" href="http://forums.roku.com/viewtopic.php?f=19&t=26177">viewtopic.php?f=19&t=26177</a><!-- l -->
  • 0
    Avatar
    Jason Ledford


    yep, that did it.  I was trying to play around with configuring a device for brightsign network.  its working as expected now.

    Thanks.
  • 0
    Avatar
    Sergey Ogirya

    Hello, guys. I have the same problem. Can you please give me an answer how to solve it. Unfortunately i don't have access to the Roku site. Thank you so much

  • 0
    Avatar
    Bright Scripters

    You could simply to factory-reset  and then set up the player again.

    https://support.brightsign.biz/hc/en-us/articles/218065977

Please sign in to leave a comment.